By default, MySql servers on Linux machines where Plesk is installed, have the old_passwords=1 or ON flag.

That mean even if you have MySQL 5.5+ version, it still use old style of password storage, pre-mysql 4.1+

If you try to connect remote, from your local development machine, you will get an ugly error, like:


Fatal error: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000] [2000] mysqlnd
cannot connect  to MySQL 4.1+ using the old insecure authentication. Please use an administration
tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password').
This will store a new, and more secure, hash value in mysql.user.
If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove
 the old-passwords flag from your my.cnf file' in

How to fix that [ You need mysql admin priviledges] :

  1. Create a new database user,  someuser for instance directly in command line
  2. Grant priviledges to that user to the database you want to connect to.
  3. Now run the below SQL statements:
SET old_passwords = 0;
UPDATE mysql.user SET Password = PASSWORD('somepassword') WHERE User = 'someuser' limit 1;
SELECT LENGTH(Password) FROM mysql.user WHERE User = 'someuser';


Now you can remotely connect to that server, using the user: someuser and password: somepassword


NOTE: if you browse the table mysql.user , you will note that the password field contain many more characters for the user someuser compared to the others.

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